I did not realize that relationships at the workplace could be so gratifying in terms of Ibadah, until I sat down with my father to delve into his experiences about human resource management. His answers left me inquisitive, and I set out to search for the ideal virtues of a Muslim employer and employee.
Motivation, communication, cooperation, conflict management, wage compensations, promotion, job description, rotation and enrichment are the key components outlined in an employment agreement. To fortify the faithfulness in daily roles played by a manager, a supervisor and a subordinate, I rummaged through the admirable work of Imam Ghazali to the rejuvenating lectures of Ustadh Nouman Ali Khan.
To begin with, Ayah 57 from Surah Yusuf is of utmost significance for both the manager and the worker.
Allah (swt) says: “And verily, the reward of the Hereafter is better for those who believe and used to fear Allah and keep their duty to Him (by abstaining from all kinds of sins and evil deeds and by performing all kinds of righteous good deeds).” (Yusuf 12:57)
Thus, a mandatory virtue for both parties is to never lose sight of the perpetual mission of life. The subordinate should trust Allah (swt) as the Ultimate Provider for hard work and service, and the supervisor should learn from leadership qualities exhibited by Prophet Muhammad (sa), the four caliphs, Prophet Yusuf (as) and all the beloved messengers of Allah (swt).
Consequently, the Muslim manager ought to devise the employment agreement around the five prayers (Salah), negotiating time management, submission deadlines, rest pauses and work shifts.
Another principle characteristic is built upon Ukhuwat or Islamic brotherhood. Both should know the fruits that lie beyond this temporary life of a heart-warming brotherhood.
An important lesson taught by this Ayah is that when Satan intrudes the mind of the employee in the absence of the supervisor, he should remember that Allah (swt) is All-Seeing; He knows the conflicts created by the Nafs. Such a self-reminding habit ensures that one understands the importance of honesty and sincerity to his leader.
This verse steers to an aspect, which is also mentioned in Ihya Uloom Ad-Deen (“The Revival of Religious Learnings”) under “Seven Things That Make the Religion of a Businessman Perfect”, meaning the worker and the manager should both remember that they are setting up accounts with everyone they deal with. Allah (swt) will have the debit/credit records on the Final Day.
According to Abu Hurairah (rtam), Allah’s Messenger (sa) said: “Allah (swt) said: ‘I will be an opponent to three types of people on the day of Resurrection: one – who makes a covenant in My name, but proves to be treacherous; second – who sells a free person and eats his price, and third – who employs a labourer and takes full work from him but does not pay for his labour.” (Bukhari)
This Hadeeth shows the intensity of love that Allah (swt) has for the hardworking person. The employees offer their services in return of remuneration and benefits. Also, the religious-mandated practice of abiding by the agreement has been emphasized. A Muslim naturally tends to get psychologically attached to his Muslim brother. Reviewing the Prophet’s (sa) management skills, we see how Allah (swt) wanted him to boost the morale of the companions (Sahabah) at all times and listen to their concerns. Our Messenger’s (sa) life reveals his highest regard for employees’ services; their covenant was uncomplicated but magnificent in the context that the volunteers were the most important asset in the mission.
Isn’t it miraculous how our Creator, the most Magnificent and the most Merciful, has paved way for our self-evaluation in every field of life? Alhumdulillah! Allah (swt) says: “O you who believe! Stand out firmly for justice, as witnesses to Allah, even though it be against yourselves, or your parents, or your kin, be he rich or poor, Allah is a Better Protector to both (than you). So follow not the lusts (of your hearts), lest you may avoid justice, and if you distort your witness or refuse to give it, verily, Allah is Ever Well-Acquainted with what you do.” (An-Nisa 4:135)
The know-how of justice, self-acceptance, embracing of criticism, being truthful and avoiding discrimination lies in this verse. The righteous employee should keep an eye on any acts of discrimination around him; this divine code of life also defines discrimination in terms of favouring the rich staff over the poor. The intention (Niyah) of the employer of any organization should be to facilitate his employees and make them intellectual and highly productive Muslims, securing an abode in the loftiest compartments of Jannah.
At our workplace, we should remember the value of a smile, which is also a form of Sadaqah or an act of charity. Such cheerful habits make us beloved in the eyes of Allah (swt).
Purification of the soul can also be conquered at work, which brings us to yet another attribute of an employer – the ability to pre-plan training programmes. Integrating Ustadh Nouman Ali Khan’s lecture ‘People of Substance’ into the employment bond, positive and negative reinforcement done in accordance with Shariah will yield awe-inspiring results.
For example, in a Lahore based firm, the supervisor sends his employees to a holistic nutritionist on performance-based work; she devises plans based on Prophetic medicine and quantum health sciences, which bring them closer to Allah’s (swt) creation, their body systems and the lifestyle of the Prophet (sa). Another effective bequest to be given for employee’s recognition could be a book on Prophet Muhammad’s (sa) Seerah. Regarding training programmes, employees deserve a chance for rejuvenation of faith; thus, they can be registered for workshops, Quran and Hadeeth boot camp courses and conferences.
I believe that becoming a beloved of Allah (swt) requires mastering the art of forgiving. It is perhaps the most fulfilling attribute to apply at the workplace; the employer should forgive the errors of employees as frequently as he can, looking ahead to the riches of the hereafter. On the other hand, the employee should forgive the judgements made about them and accept demotions as a form of test from Allah (swt).
Allah (swt) says: “For such, the reward is Forgiveness from their Lord, and Gardens with rivers flowing underneath (Paradise), wherein they shall abide forever. How excellent is this reward for the doers (who do righteous deeds according to Allah’s Orders).” (Ale-Imran 3:136)