Can I Trust You?


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Sumaira Dada

Sumaira Dada is an independent education management professional.

Latest posts by Sumaira Dada (see all)

In this article, the third in a series of articles on work ethics, Sumaira Dada discusses the importance of honesty in the workplace

A Pakistani bank executive wrote about his experience of the Far East work ethics. He noticed, how there people slogged at work, finished assignments within office hours and left work at 5 pm. In Pakistan, however, he was used to tea breaks, friendly chit chats, and long hours at the office. And at the end of the day, the amount of work done was much less compared to the number of work hours. Are you wondering about the reason for such inefficiency?

Take another case: a textile company has shipment deadlines to meet for its foreign client. Cutting corners, the company purchases low quality material, but manages to deliver on time. The consignment is rejected for not meeting specifications, and both the company and the country earn a bad name. Sound familiar?

Why is it that talk about honesty and trustworthiness are disdained? Let’s look at what Allah (swt) and the Prophet (sa) have to say about it.

Allah (swt) says: “Verily, Allah commands that you should render back the trusts to those, to whom they are due.” (An-Nisa 4:58)

“O you who believe! Betray not Allah and His Messenger, nor betray knowingly your Amanat (things entrusted to you, and all the duties which Allah has ordained for you).” (Al-Anfal 8:27)

Prophet (sa) says:

Anas bin Malik (rta) narrated: “Allah’s Messenger (sa) addressed us and said in his sermon: ‘He has no Iman, who is not trustworthy, and he has no Deen, who does not keep promises.’” (Ibn Hibban)

Abu Hurairah (rta) narrated that Allah’s Messenger (sa) said: “The signs of a hypocrite are three: whenever he speaks, he tells a lie; and whenever he promises, he breaks his promise; and whenever he is entrusted, he betrays (proves to be dishonest).’” (Bukhari)

Abu Hurairah (rta) narrated: “Allah’s Messenger (sa) said: ‘Return the trust to one, who has entrusted you, and do not be treacherous to one, who was treacherous to you.’” (Abu Dawood)

Safeguarding your trust is important

It is clear that in the light of the Quran and the Ahadeeth, one cannot afford to slack about building up honesty and trustworthiness in oneself. First, we must understand the meaning of trust (Amanah).

What is Trust (Amanah)?

A simple definition is that every entrusted thing is an Amanah. This covers not only office duties, but also office hours, your skills and abilities, your clients, and even your own health – physical and spiritual.

The opposite of Amanah is Khiyanah, which means lessening or decreasing, in short, betrayal.

Does honesty pay off?

Most people would consider honesty as being another word for stupidity. But research shows that honesty does pay off. A study of the US market found that the three-year total return to shareholders was almost three times higher at companies with high trust levels. However, most employees did believe that trustworthiness in the workplace has seriously declined. In one study, more than half of those polled said that they considered hypocrisy as the biggest problem in corporate America today, and that the upper levels of management are to blame.

Although facts and figures have their importance, yet risking Allah’s (swt) dislike is really not worth it. Allah (swt) says in the Quran: “Certainly Allah likes not the treacherous.” (Al-Anfal 8:58)

Is being trustworthy an unachievable goal?

If Allah (swt) and the Prophet (sa) have emphasized the importance of trustworthiness, then it is an achievable goal. In Muslim history, we will find the example of Umar Bin Abdul Aziz, the celebrated Umayyad Caliph, whose empire stretched from the shores of the Atlantic to the highlands of Pamir. His short rule is regarded as the brightest period in the 91-year Caliphate of the Umayyads. He was once sitting in his private chamber, examining a pile of state documents. When his wife sought to discuss a private matter with him, he asked her to put off the state lamp and put on their own lamp, as he did not want to burn the state oil for private purposes! According to “Tabaqat Ibni Sa’ad”, Umar bin Abdul Aziz never performed his private work in the light of a lamp, which burned the state oil.

Another incident also shows the utter honesty of the Caliph. Every Friday, Farat Bin Muslama brought state papers for his perusal and orders. One Friday, the Caliph brought a small piece of state paper in his private use. Muslama, who was aware of the exceptional honesty of the Caliph, thought that he had done it out of sheer forgetfulness. But the following Friday, when he brought back home the state papers, he found in them exactly the same size paper as used by the Caliph.

Once the Caliph’s servant burnt the firewood in the guest house (funded by the state treasury) to heat water for ablution. He had the same quantity of firewood deposited in its place. On another occasion, he refused to use the water heated from the state charcoal. Skeptics might frown at these incidents as being fictitious; nevertheless, they are facts on the deeds of our pious predecessors, enough to bring us to shame.

How do I become trustworthy?

The following tips might be helpful:

  • Remind yourself that Allah (swt) does not love those who betray (Al-Anfal 8:58). Keep constant reminders that you will be questioned about whatever you are entrusted with.
  • Make prayer for help from Allah (swt). Read the Quran regularly and study Ahadeeth to develop trustworthiness. We learn from the following Hadeeth:
  • Hudhaifah (rta) has narrated: “Allah’s Messenger (sa) said to us: ‘Certainly, Al-Amanah descended from the heavens and settled in the roots of the hearts of men (faithful believers), and then the Quran was revealed, and the people read the Quran, and also learnt it from the Sunnah.’” (Bukhari)
  • Realistically assess, whether you are able to handle the task given to you. Discuss your apprehensions with your supervisor.
  • Don’t be afraid to say ‘no,’ when you feel that you cannot realistically meet a deadline.

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